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This website support.proxicast.com has the following on the web page, "The Technical Support area of our web site contains manuals, application notes, downloadable firmware upgrades, sample configuration files, and other technical support information." We analyzed that the website also said " Please review the materials on your product CD, on the web site and in our knowledge base before contacting Technical Support." It also stated " Search the Proxicast Support Knowledge Base . Suggestions will show up here. Browse All Knowledge Base Topics. Click here for non-javascript access to the Knowledge Base. IPSec VPN Client for Windows." The header had support as the highest ranking search term. It was followed by technical support, tech support, and 4G router which isn't as ranked as highly as support. The next words they used was 3G router. LTE router was also included but might not be seen by search engines.